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BOOKING CONDITIONS
The Party Leader signing the Booking Form declares himself/herself responsible for all members of the party.
Only those persons listed on the Booking Form are entitled to occupy the holiday accommodation (unless prior
agreement has been obtained).
No contract exists between us and our clients until the Booking Form and deposit have
been received and confirmed in writing by us.
Deposits are non-returnable in the event of cancellation.
The balance of hire money due is payable not later than 2 months before
commencement of holiday.
Notice of cancellation of holiday must be sent by recorded delivery, to be received at
least 2 months prior to holiday date. Should this not be received, the holiday could be
re-booked or if we are unable to re-book your holiday, the full balance outstanding will
be required.
Personal insurance including cancellation cover must be taken out.
The client accepts that we will not be held responsible for any accident or injury to any
member of the party nor for any default by the site owners.
The client agrees to abide by the Rules of the campsite. If any member of the party
becomes a nuisance, they could be asked to leave and their holiday will be terminated.
The Holiday Homes are available for occupation from 16.30 on the date of arrival and
must be vacated by 10.00 on the day of departure.
The client undertakes to leave the accommodation in a clean and tidy condition and to
replace any breakage and report any damage which occurs. The client is responsible
for the cost of repair or replacement.
The damage waiver deposit will be refunded once your accommodation has been checked and found to be in a
satisfactory condition.
In addition to letting out our own mobile homes, we also act as booking agents for other
owners. We do endeavour to provide an accurate description of the accommodation
provided in all cases, but we cannot be held responsible if the accommodation provided
by other owners differs from the description. We do ask other owners to maintain a
high standard of cleanliness and decoration, but as booking agents only, this is not
within our control and we cannot therefore be held responsible if these standards are
not met.
Any problems or complaints regarding the accommodation must be reported
immediately, either to site reception or to ourselves. Failure to do so absolves us of
all responsibility.
All money paid by the client will be refunded to him if the holiday arrangements are
cancelled by us and terminates our liability.
Ferry bookings that are altered may incur an administration charge.
Please note that whilst BAI (UK) Ltd, P & O European Ferries (Portsmouth) Ltd and
P & O Stena Line Ltd are only responsible for their ferry services within the terms of
the ferry tickets, we, as Package Organiser, are generally responsible for all aspects
of your holiday. Please therefore address all correspondence to us as we act as
Agent for the ferry companies and all suppliers within the Holiday Package.
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